Citizens Charter

Document File: View Citizens Charter 


We, the officials and employees of the Central Philippines State University (CPSU)  pledge and commit to deliver quality public service as promised in this  Citizen Charter.  Specifically, we will:


Serve with integrity and honesty

Be prompt and timely in reporting to work

Be at the station during working hours

Wear proper uniform and identification

Provide adequate and accurate information

Be polite and courteous to co-workers and clients

Respond promptly to complaints

Be fair to all clients

Be consistent in applying rules

Provide feedback mechanism

Practice professionalism

Demonstrate sensitivity and appropriate behavior

Ready to be of service even outside duty hours as the need arises.